Netgear genie router login does not work8/26/2023 ![]() ![]() If you received an Account not found error when you tried to reset your password, you don’t have a MyNETGEAR account and must create one. Contact Support NETGEAR Premium Support GearHead Support for Home A single point of support around the clock. For more information, see How do I reset my NETGEAR account password? Netgear Router Setup Connect Your Router, Modem Verify your router connections Check the Internet Speed Use browser with the latest version Ensure no dust. If you’re sure that you have a MyNETGEAR account, but still can’t log in, you must reset your password. Your MyNETGEAR account password is case-sensitive, so make sure that Caps Lock is off when you type it in. These are different from your router’s admin credentials and are used across all of your NETGEAR products on. After the certificate is added, your computer saves this information and no warnings display. Make sure that you’re using the email address and password that you used to set up your MyNETGEAR account. Select your browser from the following list and complete the steps to add the self-signed certificate for or to your computer. If you are using a different router brand such as Linksys, Alcatel. If you can’t log in to your MyNETGEAR account, try the following: NetGear: Log on to the router genie interface -> BASIC -> Wireless -> Name (SSID) -> Apply. Verify if the web address you typed in is correct and proceed to. Walls and other physical objects can obstruct the wireless signal. You might get a notification from your browser saying that the WiFi connection is not secure. ![]() A simple restart will clear out most temporary technical hiccups. For more information, see How do I set up two-factor authentication (2FA) for my NETGEAR account using the Nighthawk or Orbi app? Unplug the power supply and wait 30 seconds, then plug it back in. We recommend that you enable two-factor authentication (2FA) for your MyNETGEAR account to provide increased security. Your MyNETGEAR account is not the same as your router’s admin account it is used on for all of your NETGEAR products. A MyNETGEAR account is required to view and track NETGEAR Store orders, register NETGEAR products, post to the NETGEAR Community, and to receive email support and product offers.
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